Showing posts with label Service Delivery Management. Show all posts
Showing posts with label Service Delivery Management. Show all posts

Monday, October 21, 2013

Service Delivery Management vs Project Management (as I see it)

The difference between the two in terms of technical deliverables and approach are different.

Attitude towards each roles varies considering:
1. Money
2. Timeline
3. People strength
4. Technical competency
5. Contractual obligation
6. Customer engagement throughout completion
7. Team work

All deserve to be explained in detail from the experience I have. Some other time perhaps ..